
…Customer Service
Two very different customer service experiences — one a frustrating cell phone company nightmare, the other an effortless appliance exchange — show why great customer service is great marketing.
Schererville, IN 46375
Contact us
Website always open
Today’s business landscape is always evolving—and with it comes both opportunity and distraction. Knowing what to change, what to keep, and where to focus can make all the difference.
Jewels in Marketing helps you find clarity, refine your strategy, and take action with purpose—so your marketing works for you, not against you.
—but so is the noise. And without a marketing team behind you, it’s easy to feel stuck, stretched, or unsure where to focus.
That’s the gap Jewels in Marketing is built to fill.
We help you find clarity, identify real opportunities, and take action with purpose. Whether you need strategy, direction, or done-for-you marketing—websites, print, direct mail, or custom projects—we create solutions designed to work hard for your business without stretching your budget.
Because marketing isn’t about doing more—it’s about doing what actually moves your business forward.


Two very different customer service experiences — one a frustrating cell phone company nightmare, the other an effortless appliance exchange — show why great customer service is great marketing.

A real-world cautionary tale about a pushy, unprepared salesperson who lost the sale — and the key lessons every business owner and marketer can take away to avoid making the same mistakes.

Most small businesses need both online and offline marketing strategies to thrive. Learn how to coordinate both approaches to reach more customers and make the most of your marketing budget.

A single-use caulk product spotted on HGTV.com sparked a big marketing insight — when you pay attention to what your customers really need, creative product ideas (and sales) follow naturally.

In tough business times, creativity is your greatest asset. Discover real-world examples of how entrepreneurs — including a hotel selling its own beds — created unexpected new income streams.

Feeling the pressure to ‘do something’ to grow sales? Julie Clarke walks you through the first, most important steps of building a practical marketing plan that actually works for your business.

Surveys don’t have to cost thousands. Learn how even a simple two-question survey — like the one from an online shoe store — can deliver powerful customer insights for your small business.
The digital world has opened the door for small and home-based businesses to compete, connect, and grow like never before.
But with that opportunity comes a challenge. Without an in-house marketing team, many business owners find themselves overwhelmed—juggling limited time, resources, and ever-changing strategies.
That’s where Jewels in Marketing comes in.
We help you cut through the noise, uncover opportunities, and build a marketing approach that works for your business—not against it. Whether you need strategic guidance, a clear plan, or hands-on support with projects like websites, brochures, business cards, direct mail, or custom campaigns, we provide solutions that are both effective and budget-conscious.
Because marketing isn’t just about keeping up—it’s about moving forward with purpose.